The Challenge
Kaiser Permanente needed a logistics partner that could:
- Ensure time-definite delivery for medical materials across pharmacies, labs, and specialty care centers
- Manage both scheduled and on-demand deliveries—often on the same day
- Handle critical, temperature-sensitive items with full compliance and chain-of-custody documentation
- Provide direct-to-patient service when required
- Maintain consistency, visibility, and rapid responsiveness across all sites
Their growing demand and diverse shipment types—including vaccines, blood, tissue, organs, medical devices, lab specimens, and secure documents—required more than a basic courier. They needed a true partner in care.
The Impact
In healthcare, timely logistics can mean everything. American Expediting’s dedicated delivery model supports one of the nation’s most respected healthcare systems—empowering them to serve patients faster, more reliably, and without compromise.
