Press Releases

Introducing Our New Customer Portal: Power and Convenience at Your Fingertips!

Exciting times are ahead for our valued customers!

We’re thrilled to announce the launch of our all-new customer portal. e-Courier has redesigned the portal to provide a more efficient, interactive, and empowered experience tailored to your needs.

Using a different TMS system? Don’t worry, we have a way to integrate that for you!

Important Announcement

Portal Link Update:  On October 2nd: Our website’s portal link will transition to the new interface. Adjust your bookmarks accordingly!

Account Access:  To make the most of our portal, you need an account with us. If you haven’t set one up yet, please reach out to [email protected] to start the process.

Why You Should Be Excited:

Increased Efficiency:  Automate tasks and say goodbye to those tedious manual processes. This means fewer errors and quicker response times.

Enhanced Customer Service:  Experience a smoother, faster, and more intuitive service response.

Real-time Visibility:  No more guessing games. Get insights into your interactions and make informed, data-driven decisions.

Strengthened Business Relationships:  Seamless communication and improved support solidify our unwavering commitment to you.

Noteworthy Features You’ll Love

Real-time Interaction Insights: Understand and optimize your business processes with us.

Improved Customer Service Experience: We’re taking customer service up a notch!

Seamless Collaboration: Let’s build stronger business relationships through effortless info exchange.

Self-Service Access: Access information on-the-go. Eliminating unnecessary wait times.

Hassle-Free Ordering: Streamline your ordering process without dialing our customer care.

View Invoices & Monitor Shipments: Track transactions and stay updated on your shipments.

Tailored Experiences: Our portal is not one-size-fits-all! Want it custom-made for your needs? We can do just that, ensuring you skip unnecessary steps and boost efficiency. Reach out to one of our experts.

Want to Take Automation to the Max?

For those looking to further harness the power of technology, we’ve got you covered! Amplify your operational expertise with our suite of standard and customizable API or EDI integrations specifically crafted to fit your business blueprint.

Got Questions? We’ve Got Answers!

Concerned about Login Credentials?
Rest easy. Your credentials will remain unchanged and secure.

Need a more customized experience?
Our portal is not one-size-fits-all! Want it custom-made for your needs? We can do just that, ensuring you skip unnecessary steps and boost efficiency.

Training Needed?
Yes! We’ve put together a handy training video to familiarize you with the new interface. Click here to watch the training video.

Thank you for your continued trust and partnership.

We’re confident that our new portal will enhance our collaboration and elevate your overall experience with American Expediting.

P.S. Remember, change is the only constant. And with this change, we promise better, faster, and smarter interactions! See you in the portal!

Ready to dive in?

Head over to our new portal or get in touch with our integration experts at [email protected] to get started or a more customized experience.

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