In a world where technological advances occur at a constant rate, it is important for businesses to adapt in order to keep up. When it comes to courier service shipping and deliveries, businesses and customers alike are looking for the quickest options available.
As customer demands, as well as technological abilities, continue to become stronger – it becomes more important for online, real-time, and accurate systems to be in place.
(Taken from Bashir of the TechGeek365 article “A Guide To The Positive Impact Of Technology On Courier Businesses” 12/7/2016)
For businesses and individuals alike, courier companies have become priceless, as they make sending and receiving items much quicker and easier. Admittedly, using a courier is more expensive than posting a parcel via the mail service. However, as it guarantees that your parcel will arrive on a certain date, it’s worth the additional cost. That’s what makes courier services so successful, the guarantee that a parcel will arrive on a certain date, and sometimes, at a specific time.
Like all businesses, for courier service companies, technology has proved invaluable. Not only has technology changed how parcels are delivered, but it has also improved how parcels are managed within the warehouse, before being sent out for delivery, saving time.
GPS technology has also meant that courier companies are able to track their delivery drivers in real time. This means that the days where customers were told to stay in between 9 am and 9 pm are gone. Instead, most courier services can give one-hour slots for when customers can expect their delivery.
With American Expediting, your ordering, tracking, and billing are all done online. Our online systems allow for XML data exchange, EDI transactions, web-based ordering and tracking, email updates, and, of course, phone and fax contact. Most importantly, you can use the Shipping Wizard to have real-time tracking of all deliveries. This way, you know exactly where your packages are and when you can expect for them to be delivered.
In addition to tracking, the online systems create a seamless billing process. Your online account allows you to not only pay your bill, but keep track of all past and current shipments. Once your online account is set up, there are a variety of things that you can do: place online orders, get updates during every step of deliveries, create/manage your address book to avoid reentering information, create/review management reports of account activity, view billing invoices and compare rates, arrange weekly, biweekly, third-party or COD invoices, sort invoices by department code, client name or other criteria, and arrange payment by credit card, ACH or conventional means