Our philosophy remains unchanged since 1983. We provide quality same day delivery and courier services nationwide.
Since its inception American Expediting has always had one goal and that is to build our company one delivery at a time. We extend the same quality courier and same day delivery service to each and every customer no matter how big or small. We focus on each delivery as a building block in our success as a company. We are measuring what matters and that is our dedication to quality service in each and every job we do.
At the heart of our mission is customer satisfaction. It begins with the courtesy and helpfulness of our service reps and dispatchers. It is enhanced by our convenient online ordering and tracking system. And it ends with the speed and professionalism of our couriers. Small wonder our on-time performance average is 99.3%.
We believe in treating our customers and employees with respect and integrity. It’s a reflection of the pride we take in presenting solutions that work. Failure to deliver for our customers is not acceptable. That’s why we bring a “We Say Yes!” attitude to our jobs each day.
Many American Expediting employees have been with our family for years. Our success depends on their skill, dedication and initiative. And as we continue to grow, we will always put our customers first. We look forward to making you our next customer.
We know our markets inside and out. Our couriers and staff live and work in their markets nationwide so we have the local expertise and geographic knowledge of each area. We have taken our quality service philosophy and apply it to each market we serve. We take pride in our staff and take the time to get to know our customers. Our customers rely on us daily to make their operations run efficiently. Our same day delivery and courier services are customized to fit customer needs. We pride ourselves on being able to offer reliable courier services that are tailored to customer needs.
We’ll listen carefully to understand your exact requirements, then provide the fastest, most economical door-to-door route to make your deadline — and make you look good. Plus, you can monitor the progress of your deliveries every step of the way using our online Shipping Wizard.
Choose from three service levels:
- Regular Same Day Service: Provides pickups on an ASAP basis with no hard delivery deadline. Deliveries are generally accomplished within three hours based on mileage.
- Rush Service: Packages are picked up within 30 minutes and delivered within 1–2 hours, based on mileage.
- Direct-Drive Service: The ultimate priority service: packages/freight are picked up within 15–30 minutes and delivered directly. No other stops made, no co-mingling of deliveries.
We’re a recognized industry leader in providing top-notch service, seasoned couriers, nationwide coverage and a “We Say Yes!” attitude. When we receive a request for service, our efforts don’t end until a viable, cost-effective solution is at hand.
From documents, small parcels, legal and medical shipments to exotic animals and pets to complete supply chain logistics solutions, American Expediting delivers dependably for its customers nationwide. We built our company one delivery at a time. We’d like to build our relationship with you the same way. To arrange Same Day/On-Demand handling of your next shipment or delivery, call 800-525-3278 or click here for more info:
With the evolution and technological advancement in logistics there has been a great deal of change and automation in the logistics process. We are no strangers to that and as a company we have adapted and implemented our own use of technology to help us better serve our customers. As such in many larger companies the customer interaction is less and less. At American Expediting we break the mold by keeping our customer relationships and interaction strong and personalized. We are available 24/7 to assist our customers. This helps to keep the lines of communication open and aides in resolving any logistical issues immediately. As the industry evolves and changes we will also continue to do so , but we will always remain true to our philosophy of quality service through excellent customer relations and treating each job with the same utmost importance.
Our same day delivery and courier services remain unmatched. From transporting something across town, between cities or across the country, no one puts more reliable Same Day/On-Demand delivery solutions at your command!
We will continue to build our company one delivery at a time.