Skip to content
Submit a Support Ticket
  • There are no suggestions because the search field is empty.

Common Mistakes That Delay STAT Deliveries

Avoid these to ensure your order moves immediately:
  • Missing phone number
    • Drivers cannot complete handoff.
  • Wrong building or dock entry
    • Add delivery instructions.
  • Incorrect pickup contact name
    • Hospitals often require name verification.
  • Temperature notes missing
    • Needed for lab specimens, vaccines, cells, plasma, etc.
  • Address entered as notes
    • Always enter full address in the address field.