Skip to content

Case Study: Surgical Kits

Delivering Surgical Kits Mid-Procedure

When a leading healthcare logistics provider needed immediate support for STAT deliveries of surgical kits and medical supplies, American Expediting launched a responsive on-demand solution—ensuring hospitals received critical shipments without delay, even during active procedures. 

The Challenge

The customer required urgent courier support for time-sensitive medical shipments—including STAT deliveries of surgical kits needed while surgeries were already underway. 

Delays weren’t an option. Their team needed a trusted logistics partner who could respond instantly, operate with precision, and uphold their high standards of service to hospitals and surgical centers. 

AdobeStock_414959489

Our Solution

  • American Expediting activated a high-urgency, on-demand delivery model
  • Provided 24/7 medical courier coverage for urgent, intrastate, and overnight deliveries 
  • Supported STAT shipments of surgical kits with real-time tracking and verified delivery 
  • Coordinated directly with hospital and OR teams to ensure timing and compliance 
  • Delivered under pressure, including active surgical cases requiring mid-procedure kit drop-offs 
 

The Result

  • Zero delays for critical surgical kit deliveries
  • Real-time coordination with hospital teams ensured uninterrupted patient care
  • Improved delivery reliability for medical facilities nationwide
  • Reinforced the provider’s ability to meet service-level expectations with confidence 

The Impact

This wasn’t just about logistics—it was about supporting care at the most critical moment. From late-night dispatches to mid-surgery deliveries, American Expediting helped ensure medical teams had what they needed, when they needed it. Because when procedures can’t pause and patients can’t wait, we deliver with confidence. 

Download Case Study
AdobeStock_889714751