--- title: AMX β€” Account Setup --- ![AMX](https://americanexpediting.com/hubfs/AMX%20Logos/AMXLogo_Full_Final_White.png) Sent to: Account Setup Personalized for you ⏱ ~5 minutes 4 quick steps # Hey there, πŸ‘‹ Let's get your **AMX account** set up. We've pre-filled what we already know β€” you'll just review, confirm, and add anything that's missing. 1 Company Info 2 Portal & Users 3 Billing & Payment 4 Review & Submit β€” Loading… 🏒 Company Information Legal entity, address, and contact details β—‹ Pending Company Details Company Legal Name β€”βœŽ Federal Tax ID (EIN) β€”βœŽ Company Phone β€”βœŽ Website β€”βœŽ Business Address Street Address β€”βœŽ Suite / Unit (optional) β€”βœŽ City β€”βœŽ State β€”βœŽ Select state… Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming ZIP Code β€”βœŽ Country United States✎ United States Canada Mexico Other Billing Address **Billing address is the same as the business address** Street Address β€”βœŽ Suite / Unit (optional) β€”βœŽ City β€”βœŽ State β€”βœŽ Select state… Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming ZIP Code β€”βœŽ Country United States✎ United States Canada Mexico Other Looks correct β€” next β†’ πŸ–₯️ AMX Portal: Account Setup & Users Portal display name, key contacts, and standard users β—‹ Pending The **AMX Portal** is where you go to book shipments / place orders, manage invoices, and reporting. Set your portal display name, identify the key people on the account, and add any additional users who need portal access. Portal Configuration Name as it should appear on the AMX Portal β€”βœŽ Primary Account Holder Main person on the account. Also the point of contact for order questions, escalations, and after-hours support. Receives: Order alerts & tracking Invoices Secondary Account Holder (optional) A backup contact who can act in the primary's absence. Optional but recommended. Receives: Order alerts & tracking Invoices Standard Users πŸ‘₯ Add any additional team members who may need direct access to place orders, track shipments, or view account activity. Adding users now helps ensure the right people have access from the start. + Add standard user ← Back Confirm portal setup β†’ πŸ’³ Billing & Payment Invoice delivery, payment terms, and method β—‹ Pending Primary Billing Contact Who handles invoices, disputes, and payment questions? Tick "Same as primary account holder" if it's the same person. Same as **primary account holder** Receives: Order alerts Invoices Special Requirements The AMX Portal provides signature and/or a photo as Proof of Delivery for every job. Please check any other paperwork your AP team requires on invoices to process payment. If none, skip this section. Customer BOL AMX BOL AWB Other Other documentation requirements β€”βœŽ Invoice Delivery πŸ“§ Invoices will be sent to whoever you marked for invoices in the contact sections. If distribution lists or other email addresses should also receive invoices, add below. Separate multiple addresses with commas or semicolons. Additional Invoice Email Addresses (optional) β€”βœŽ Purchase Order / Reference Codes Require PO Number or Reference Code on every invoice? No✎ NoYes PO Number / Reference Code β€”βœŽ πŸ“… Payment Terms Net 7 STANDARD Payment Method πŸ’³ Credit Card Card on file, auto-charged 🏦 ACH / Bank Transfer Direct from business account πŸ”’ For security reasons we never collect card numbers or bank details in this form. After submission, information will be sent on how to set up a credit card within our portal, or accounting will reach out with our bank information to set up ACH payments. ← Back Confirm billing β†’ Account Setup Summary Review your confirmed details below. If anything needs changing, go back and edit. When you're ready, hit **Submit** and your AMX account team will finalize everything. ← Go back & edit Submit Account Setup β†’ πŸŽ‰ You're all set! Our team is now preparing your AMX account and will be in touch as soon as everything is ready. Once setup is complete, we'll send your portal access details and next steps. [Open AMX Portal β†’](https://amexpediting.dsapp.io/) [Back to AMX.com](https://americanexpediting.com?hsLang=en) New to the AMX Portal? Here's how to get started A few quick resources to help you place your first order and get the most out of your account. [▢️ Watch: How to create your first shipment A short video walkthrough of placing a new order β†’](https://americanexpediting.com/help-center/how-to-create-a-new-order?hsLang=en) [πŸ“˜ How to place an on-demand order A step-by-step guide for your first on-demand booking β†’](https://americanexpediting.com/help-center/how-to-place-a-new-on-demand-order?hsLang=en) [πŸ’¬ Customer Portal Help Center Tutorials, guides, FAQs, and resources for the portal β†’](https://americanexpediting.com/help-center/customer-portal?hsLang=en)