Tag Archives: Specialty Logistics

Philadelphia Medical Courier

Why Same-Day Delivery is a Must When Choosing a Medical Courier

When choosing a medical courier, there are a variety of attributes that need to be considered; however, timeliness is one of the most crucial in the medical field. American Expediting has been serving the medical industry for close to 40 years, and we understand the important role that we play for so many pharmacies, hospitals, clinics, home infusion firms, blood banks, labs, and other life science centers every day. In this article, we wanted to discuss the importance of same day delivery when choosing a medical courier and how a company like American Expediting is the perfect choice.

 

Presently, it has become imperative for the medical industry to find ways to provide healthcare to its recipients quicker and more efficient than ever before. Improved equipment in ambulances and smarter tools to use on the field away from the hospital are only a small part of it. A further improvement is the incorporation of medical courier services. These companies vastly differ from regular couriers in the sense that they provide a variety of benefits to clients.

Whether it’s an unstable health condition or something more manageable like diabetes, doctors cannot rely on self-sourced deliveries for patient well-being. Because of this and the importance of the medications for the patient, the medical courier selected should have same day, on-demand, delivery options. Worsening health conditions can also be prevented if the patient can receive their prescriptions and medical equipment at home, without having to travel to doctor offices.

The sensitive nature of transported medical supplies and equipment make it imperative that they are delivered on the same day. However, no medical practitioner would want a speedy delivery at the cost of having it delivered unsafely and in improper condition. Medical couriers have excellent services that put this worry aside due to their careful handling and transportation of medical goods. They have temperature controlled equipment that allow for the delivery of temperature sensitive materials. These include oxygen tanks and donated organs, which must be stored at specific temperatures. This is especially true when it comes to transporting organs; speedy delivery is paramount to ensure a safe transplant procedure.

In other cases, recipients have busy schedules that do not allow for them to receive deliveries unexpectedly. When it comes to this, choose a medical courier that has an edge above the rest. Usually, courier services do not provide tracking features or an accurate, reliable time at which the package will arrive. This puts the recipient at a disadvantage as they would have to plan on how to receive the delivery in case it comes unexpectedly.

Other shipping services prove to be highly problematic when making same day delivery as they add extra charges. This unnecessary cost can be avoided by selecting a reliable medical courier service to make the delivery at a reasonable price instead. Medical couriers take up a responsibility to provide services efficiently while keeping in mind the safety precautions that are required. Clients should have peace of mind that even if packages are being delivered quickly, extreme care is taken to avoid any accidents. However, in the event of an accident, all couriers and agents are trained and experienced to tackle the situation and ensure they make the delivery.

Same day deliveries are highly important as they can directly affect the trust and rapport between healthcare providers and their recipients. This makes it essential for medical couriers to be able to make same-day deliveries when needed. In the medical industry, every task and procedure are subject to response-time. Therefore, it’s best to leave it up to a professional medical courier that offers the best response time and leave nothing to chance.

American Expediting has the know-how and the experience needed to be a trusted medical courier for medical firms nationwide. We have built strong relationships with thousands of companies across the country, and can cater to your same-day on demand delivery needs. When it comes to your medical deliveries, we’re there the first time and every time with exceptional service and couriers that you can trust.

For more information, or to get in touch with us, click here

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Advantages of Using a Nationwide Medical Courier

One of the most valuable attributes about American Expediting is that we have built a nationwide network of company-owned offices and trusted agent partners to handle medical deliveries. We can meet your needs in small town neighborhoods as well as major metropolitan areas. When it comes to medical couriers, a nationwide company like American Expediting is the perfect choice for pharmacies, hospitals, clinics, home infusion firms, blood banks, labs and other life science centers big and small.

Medical Courier Service

Medical couriers are the exact resource that the medical industry needs in the increasingly demanding market. Medical couriers offer specialized service, which allows medication and equipment to be transported quickly and effectively. These services are highly valued by pharmaceutical companies and medical practitioners alike. Our couriers understand the delicate nature of the packages and equipment they transport, as well as acknowledge the sensitive nature of their client’s information, which makes them reliable in terms of confidentiality. Another compelling advantage is that they do it for a more reasonable price compared to standard shipping services.

Many professionals that work in the medical industry are investing in hiring a medical courier service. This saves the cost of having to buy their own vehicles to do the transporting themselves. They look at many features and services that the company offers such as same-day delivery and shipment tracking. However, in the cases of some laboratories and hospitals that conduct medical research, it is a must that they can receive biological and medical samples from anywhere in the country. This requires them to select a medical courier that offers nationwide coverage.

This important factor can greatly enhance a laboratory or pharmaceutical company’s medical services. By extending their services to less populated areas they can ensure that healthcare centers in these areas receive the same equipment as bigger cities. This is because most healthcare centers in these areas would not have highly complicated equipment due to a lack of demand. However, patients that do need it do not have the access to the transportation needed to drive to cities to get it. These health care centers can rely on a medical courier service to transport it for them. When it comes to medical laboratories, there are sometimes cases of unidentified viruses that need to be sent to national laboratories for testing. A reliable medical courier service can allow for this to take place by sending test samples in insulated packing to prevent any spoilage or accidents.

Medical couriers have temperature controlled equipment that allows for sensitive objects to be transported without allowing the risk of exposure to inadequate temperatures. Oxygen supply tanks and donated organs are examples of medical category deliveries that need to be made quickly yet carefully. In many cases, organs or blood must be transported between two different cities or states. It would call for a trusted medical courier service to transport them quickly, so surgeries and transplant operations can be carried out successfully.

A courier company, like American Expediting, that offers nationwide coverage gives fruitful opportunities to medical research facilities in different areas to share and conduct research together. Nationwide coverage will allow them to exchange delicate samples and tests which are highly sensitive to environment and temperature. This allows medical scientists to conduct research in the comfort of their resident laboratories without traveling to a research facility upstate. This is a major factor to consider when selecting a medical courier service.

 

For more information, or to contact our team, click here.

5 Things to Consider When Selecting a Medical Courier

In the medical field, deliveries are different as they require special care and attention. Medical equipment and medication are specifically fragile in nature so selecting the right courier for your medical deliveries is a difficult task on its own. However, there are some points to help you get started.

  1. Client Confidentiality

The courier service must understand the sensitive nature of medical deliveries. Strict protocol regarding who can view client information ensures patients that their privacy is a top priority. To ensure professional and ethical guidelines are followed in everyday business, these companies carry out background checks on all their agents. Companies that carry out such a process would be serious about their clients’ rights.

  1. Careful Transportation

Delivering medical equipment is different because special care must be taken because of their delicate nature as well as the temperature requirements. This is especially true if your area has a warmer climate, you need a courier service that delivers the products in insulated packaging. Specimens like blood and organs need to be stored at a specific temperature. Therefore, it is vital that packages must be delivered in the necessary equipment that maintain a controlled temperature throughout. Maintaining a high standard of care while transporting medical cargo proves that the service has a policy of delivering your packages in perfect condition.

  1. Timing and Availability

Accurate delivery times and reliable package tracking services are crucial. Many companies may not provide you with this service so be sure to look specifically to be sure it is available. Knowing when the package will arrive puts a patient’s mind at ease helping them make sure that they can be at the delivery location when it arrives. When it comes to medication, timing is especially important since the deliveries are vital for a patient’s health and well-being. Therefore, it’s best not to compromise your peace of mind on this front. Additionally, it is crucial that you be provided services whether it is during working hours or the middle of the night, especially in cases when the package is time sensitive and needs urgent transportation. A 24-hour service is highly paramount for medical deliveries.

  1. Insurance

It is essential that a medical courier service is prepared to handle a situation in the case of unforeseeable events. Therefore, it is important information to know whether a medical courier service and all their drivers are insured by a reliable company. Moreover, ensuring the courier service is licensed is essential to making the right choice.

 

Philadelphia Medical Courier

 

For more information or to get in touch with our team, click here to contact us.

 

warehousing-courier services-fulfillment

Consolidate your logistics operation by combining American Expediting’s warehousing, fulfillment, and courier services all together.

warehousing-courier services-fulfillment

 

The benefits of consolidating logistics services can save your company thousands monthly.

Why pay for multiple vendors providing multiple services when you can keep it all to one vendor under one roof. I think a lot of CEO’s , CFO’s and Logistics Coordinators ask this question often. Dealing with the hassle of multiple vendors means there is just more potential points of failure period. This means detailed coordination between vendors and the clients , multiple invoices to deal with and more possible links in the chain that can cause both security and operational issues. We all know the horror stories of missed deliveries, things getting lost in transit, and integral people not being where they should be. Think about if one company could handle it all from transportation to warehousing to a detailed customized fulfillment plan and expedited last mile delivery. We aren’t just a courier service but rather a specialty logistics company that specializes in a multitude of quality services.  To learn more about our services click here 

warehousing-courier services-fulfillment

warehousing-courier services-fulfillment

As the number of firms involved in your supply chain increases, so does the amount of risk. When a business relies on too many other firms to perform crucial parts of their business, there is less transparency and more room for error.

By consolidating your supply chain, you’re able to focus on your core competencies, which will allow you to increase your competitive advantage over the competition.  When it comes to running your business, the best way to improve is to keep your focus on what you’re good at, and find the right people you can trust with the other parts. When you have a trusted courier and logistics service, like American Expediting, handling expedited deliveries, you’re able to focus on the parts of your business that you know best.

 

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With over 40 locations and a nationwide network, American Expediting can help customers create a stronger supply chain.  By using one company for all services including warehousing, fulfillment, and expedited delivery service you are able to not only create more transparency but also reduce risk along the supply chain. With American Expediting as your sole provider for delivery services, you increase your efficiency by saving time and energy. Whether you have something that needs to be picked up in 30 minutes or something that has to go across country, American Expediting can get the job done.  In addition to simply handling deliveries, there are also options for warehousing, distribution and fulfillment. This allows customers to have a variety of services under one roof, which adds ease and clarity when it comes to the billing process.

warehousing-courier services-fulfillment

Regardless of location, you can rely on American Expediting for any delivery and fulfillment needs you may have; rather than try to contact and deal with different people in each different city. This cuts down on time, risk, and overall costs. With our top-notch service and our  “We Say Yes!” attitude, American Expediting can be the key to consolidating your supply chain, and enhancing your business.

warehousing-courier services-fulfillment

 

Let us know how we can assist in your business operation.

 

 

Warehousing Courier Services Fulfillment

cleveland courier service

American Expediting is Providing Quality Specialty Logistics for Championship Sports Teams.

 

 

As a consumer, I’ve always been amazed to see t-shirts in my local stores within hours of my favorite teams winning championships.  T-Shirts and embroidered hats are positioned close to the store cash registers, with lines of buyers waiting to make their purchases.  As if the team’s victory wasn’t magical enough, the production, shipping, and store placement surely adds to the excitement of happy fans.

 

For the past six years, American Expediting has been a key partner in making this magic.  We’ve handled retail deliveries throughout the country for most of the major sport leagues, and for dozens of collegiate and franchised teams including; Pittsburgh Penguins, Boston Bruins, Anaheim Ducks, and Chicago Blackhawks from the NHL.  Miami Heat and Golden State Warriors from the NBA, The Ohio State University, Kentucky Wildcats, UNC, and Duke’s college basketball and football programs.

 

Building up this portfolio of deliveries comes only after intensive logistical planning, operational routing, and chaotic evenings.  The process begins when the printers receive their projected store orders for immediate delivery.  A retail store may order thousands of units for their top stores, with only a small amount delivering in a rush.  The remaining arrive more economically within 2 to 3 days.  In the case of this past week’s victory for the Pittsburgh Penguins, we received a bulk spreadsheet from one client with over 400 lines of orders.  The raw data involved is an intensive puzzle. The list is made up of four printers spread out anywhere from 30 to 150 miles from Pittsburgh, two major retailers, over 60,000 t-shirts and 2,500 cartons. We also take into account the store receiving hours, and estimated availability that starts at 2:30am and runs throughout the day.  We quickly unscramble the data to determine the vehicle types that are needed, route the deliveries, estimate delivery times, and charges for each route.

 

This week our real magician was Brandon Yagelski out of our Pittsburgh location.  Brandon worked with our logistics planners and coordinated with dozens of drivers to be prepared to activate for remote printer pick-ups immediately after the game.  He got on the phone and confirmed each drivers availability, and stayed in contact with them until each box was delivered and signed for by store personnel.  While the process may appear magical to us as consumers, the process and success requires hard work, determination, and the luck of the puck going into the goal.

 

Great job to everyone involved!!

 

Glenn Berger

 

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We provide a full line of concierge services in expediting. Click Here for more info:

We can expedite just about anything for you, quickly and professionally.

Are you a busy individual or a customer-focused organization with a unique or out-of-the-ordinary request? We Say Yes! The American Expediting team is excited about meeting your concierge needs. We’ve delivered everything from birthday cakes, groceries and event tickets to flowers and gifts on behalf of our customers. We run errands, pick up prescriptions, even retrieve keys or passports that have been left at home. We meet and assist delivery personnel, arrange ground transport for travelers, as well as arrange auto transport and moving services. We transport pets, too.

Detroit courier service

Detroit is our Super Site of the week Location !!! Detroit Courier Service

Detroit courier service

American Expediting logo

 

Detroit courier service . Our Super Site of the week location for this week is Detroit or (DTW). A big thanks to Joel and the DTW crew for keeping that level of Quality in everything they do and helping this company to grow one delivery at a time!

 

A little about the MOTOR CITY : The Detroit office was opened in March of 2004. It started in the loft of Pilot Air Freight (Customer), then moving into it’s own office 6 months later which was about 5,000 sq ft until 2014 when it picked up 20,000 sq ft of warehouse customers. Then moving to it’s current location which is about 12,000 sq ft and is a 24 hour call center that watches over a total of 8 offices on nights weekends and holidays. The office currently employ’s about 24 people ranging from warehouse help, dispatchers, customer service reps, administrative personnel, Manager Ann-Marie Siren & Regional Manager Joel Matanzas. Detroit built it’s reputation and success on dedicated work maintaining long term relationship’s with customers who have been doing work in Detroit for over 12 years. It is the relationships with these long term customers that has allowed DTW to continue to grow and become one of American Expediting’s largest and busiest offices.

Lets meet the Team !!

Joel Matanzas Regional Manager, Fred Boyd, Patrick Kwalton, Kristofer Matanzas, Melissa Harper, Bonnie Krieg, Timothy Booth Warehouse Supervisor, Victoria Newell , Lance Talyor, Ann-Marie Siren Operations Manager, Marquitta Cotton. Libra Ramsey Victoria Adeshina, Kristi Martinez, Beth Carlson, Gretchen Love, Elizabeth Harper, Guy Day, Triston Foster, Jodi Williams.

Courier Services

American Expediting is leading the charge in same day on-demand specialty logistics.

Specialty logistics is a ever present force in our daily lives.  With the market for same day-on demand-specialty logistics exploding it is becoming more and more competitive every day. One of the cornerstones of our business operations here at American Expediting is our dedication to quality . Quality is a descriptive term to describe the overall experience and it doesn’t just start or stop with a delivery. We ensure quality throughout the entire process. From our customer service representatives to our dispatchers and warehouse team all the way to our corporate social responsibility and professional practices. This Mantra of “Quality in Everything We Do” has motivated us since 1983. Now more than ever that mind-set will continue to do so.

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At American Expediting we feel it is important to recognize our team for a job well done.

We have offices nationwide and our team is out there everyday providing quality of service and performing true to our core values and higher purpose as a company.  We would like to recognize our Columbus Ohio team for there hard work and continued growth. The staff has exemplified the term teamwork.  With this location steadily growing it has been there dedication to quality service that has helped American Expediting reach our goal in being a leader in this industry. Hats off to our Columbus team.  Thank you for your continued dedication. Lets meet the team.

Like all of our locations, the Columbus team prides itself on being able to handle all of your same-day on-demand needs.  The possibilities are endless in what we can transport. We offer different options for same-day listed below. Contact us for more info:

Choose from three service levels:

  • Regular Same Day Service: Provides pickups on an ASAP basis with no hard delivery deadline. Deliveries are generally accomplished within three hours based on mileage.
  • Rush Service: Packages are picked up within 30 minutes and delivered within 1–2 hours, based on mileage.
  • Direct-Drive Service: The ultimate priority service: packages/freight are picked up within 15–30 minutes and delivered directly. No other stops made, no co-mingling of deliveries.

We’re a recognized industry leader in providing top-notch service, seasoned couriers, nationwide coverage and a “We Say Yes!” attitude. When we receive a request for service, our efforts don’t end until a viable, cost-effective solution is at hand.

From documents, small parcels, legal and medical shipments to exotic animals and pets to complete supply chain logistics solutions, American Expediting delivers dependably for its customers nationwide. We built our company one delivery at a time. We’d like to build our relationship with you the same way. To arrange Same Day/On-Demand handling of your next shipment or delivery, call 800-525-3278.

Medical Couriers

Medical Couriers and Specialty Logistics providers are in the business of saving lives. Our job is important in saving lives at American Expediting.

Medical Couriers and Specialty Logistics Services Providers are in the business of saving lives.

Time and time again we are transporting essential medications, specimens, blood and fluids to hospitals and patients that are saving lives and curing disease. The need for stat medications and fluids could and sometimes is the difference between life and death. We at American Expediting take this very seriously and our dedication to quality and precise specialty logistics is setting us apart. Our Medical Couriers are up to the task.

We handle everything from blood-bank transport to the delivery of essential medications in clinical trials and to aid in the fight against cancer.  It is both an honor and privilege for us to be tasked with doing so.  With patients and clinical staff depending on us we take every step of the process very seriously and dedicate ourselves to completing each delivery in a timely professional and compassionate way.

As a company we continue to grow and expand. We vow to continue to provide the highest quality of service to our customers.

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Deliveries to hospitals and clinics from blood banks is the most essential and on demand service that is utilized by our customers. The following is a story that happens all the time. This is why we do what we do.

“October 17, 2013 did not go as anyone had pictured it. It started as a day filled with anticipation and excitement as I was admitted to the labor and delivery floor to have our first child – a baby girl we named Georgia. It was the day after my due date, so she was actually quite punctual. After a pretty easy labor and a smooth delivery of our 8 pound, 8 ounce healthy baby girl, I began feeling ill. The medical staff equated it with a drop in my blood pressure and tilted my bed back to make me feel better, which worked initially. I had lost more blood than normal during the delivery, and it still seemed like there was something wrong.  My doctor told me that I was continuing to bleed and she couldn’t see where it was coming from, so we needed to go to the operating room (OR) to get a better look.

I ended up developing a very rare condition called disseminated intravascular coagulation (DIC) that kept my blood from clotting normally. DIC has a high mortality rate and is difficult to control. I lost over three liters of my own blood and was in the OR for more than 3 intense hours while numerous physicians, CRNAs, nurses and technicians worked to stop my bleeding.  I received 12 units of blood, 6 units of fresh frozen plasma, and 2 units of platelets before I finally became stable and the bleeding was controlled. What had started as a happy, exciting day had ended in a roller coaster of emotions as my family waited to hear good news about my condition. The next morning I woke up intubated in the critical care unit where I stayed for two days before being able to move back to the labor and delivery floor with my husband and new baby girl. We stayed a total of 5 days in the hospital before we finally brought our little girl home with grateful hearts for the miracle that took place in our lives.

A few weeks after going home from the hospital I had the opportunity, along with my husband Todd and our daughter, to meet some employees from Arkansas Blood Institute. I was able to thank them and to let them see, first hand, the benefits and changed lives that resulted from the work that they do every day. It was a humbling experience to say the least.

Unfortunately, I have to say that I’ve never donated blood in the past; however, Arkansas Blood Institute has gained a lifelong blood donor after my experience. If it wasn’t for blood, plasma and platelet donors, the skilled medical staff wouldn’t have had the resources they needed to save my life and my Georgia would’ve grown up without her mother. I cannot express the extent to which blood donors have affected our family’s life. They kept our world from falling apart that day. Without them, I wouldn’t be enjoying the blessing of becoming a mother to a healthy, happy little girl.  Donating blood is such an easy way that each one of us can give back and change the lives of not only recipients but their loved ones as well. My daughter gets to know her mommy in part because a dozen people decided to donate blood.”

There are stories like this coming in from all over the country because of the work of hospital staff and the dedicated courier services tasked with stat transportation. We will continue to provide this valuable service and take pride in what we do.

For more information on our services please click on this link. 

American Expediting is growing its Pharma-Medical Specialty Logistics program in 2017

Whether your transport needs are on a regular schedule, will-call or stat basis, we’re there when you need us 24/7 — first time, every time.

American Expediting is constantly looking for better ways to serve its customers.  Quality in everything we do is Paramount. No where is this more true , than in the work we do for the medical and pharmaceutical industries. Whether its clinical samples or pharmaceutical time sensitive delivery , we give it our best every time to ensure it arrives on time and efficiently. These can be life and death situations so we strive for the best quality we can deliver. This is an important part of our business that we are continuing to grow. 
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Each day, hospitals, clinics, pharmacies, dialysis centers, blood banks and labs nationwide trust American Expediting for secure, time-critical transport of healthcare supplies, tissue, specimens, biologicals including UN 3373, blood, pharmaceuticals and transplant organs.

Our medical couriers are highly skilled, bonded and insured, and equipped as necessary with dry ice, coolers, and blood and fluid spill kits. They are compliant with all state and federal regulations pertaining to the safe transportation of biohazards. They are also compliant with OSHA, HIPAA, DOT, TSA and other key regulatory agencies. Certified (HAZMAT) and biohazard specialists are on staff as well. Click Here to learn more. 

Partnering with American Expediting is a dependable, cost-effective alternative to having your own in-house medical couriers or maintaining relationships with multiple vendors.

You can even track your shipment’s every move, using our online Shipping Wizard. To arrange a medical courier for your next medical pickup and delivery, call us at 800-525-3278.

 

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We built our company one delivery at a time through same day on-demand specialty logistics.

 

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We are in the business of serving our customers.  Time sensitive, same day on demand delivery service is how we built this company from a single man operation to having over 40 offices nationwide. We believe in QUALITY. It’s that philosophy that has strengthened our customer relationships over the years. Every customer and every shipment has an equal and important purpose or story. Our relationships are built on the trust that we will provide a quality service and experience from start to finish.  American Expediting puts a great deal of importance on customer feedback.  We love to hear about how we had an impact on the experience.

Below is an actual customer testimonial:

“In this business, we get plenty of ‘bad news calls’ so I wanted to share a very positive experience I had yesterday and tell you what a good job your driver, Bill P…did for us yesterday. We have some very time-critical shipments going to Japan to support the nuclear power plant debacle and this shipment was one of them…very high visibility with lots of executive stress from the client. Bill made great time, kept us updated throughout the drive and had all his documents in order. I met Bill at UA Cargo to assist in the tendering process and he was very helpful and professional.

Please extend my appreciation for a job well done to Bill and the American Expediting crew! Many thanks!”

Geoff Brandquist
Quick International Couriers

For more testimonials click here.

It’s comments like this that keep driving our philosophy of quality service. We are a specialty logistics provider not only in delivery services but also in our process. American Expediting is welcoming of new challenges. Forward thinking in our process, technology and quality of service has been an integral part of our growth . As a company we are continuing to evolve and grow moving into new territory and expanding our range of industries served.

 “Don’t worry about the how in same day on demand delivery. Leave that to us.”

 

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Whether you need to transport something across town, between cities or across the country, no one puts more reliable Same Day/On-Demand delivery solutions at your command — from bicycle messengers and couriers with cars, minivans, SUVs, cargo vans and trucks to air shipments including next-flight-out. The addition of straight trucks and tractor-trailers to our fleet allows shippers to answer the needs of their customers the same day, with overnight or LTL prices.

We’ll listen carefully to understand your exact requirements, then provide the fastest, most economical door-to-door route to make your deadline — and make you look good. Plus, you can monitor the progress of your deliveries every step of the way using our online Shipping Wizard.

Choose from three service levels:

  • Regular Same Day Service: Provides pickups on an ASAP basis with no hard delivery deadline. Deliveries are generally accomplished within three hours based on mileage.
  • Rush Service: Packages are picked up within 30 minutes and delivered within 1–2 hours, based on mileage.
  • Direct-Drive Service: The ultimate priority service: packages/freight are picked up within 15–30 minutes and delivered directly. No other stops made, no co-mingling of deliveries.

We’re a recognized industry leader in providing top-notch service, seasoned couriers, nationwide coverage and a “We Say Yes!” attitude. When we receive a request for service, our efforts don’t end until a viable, cost-effective solution is at hand.

From documents, small parcels, legal and medical shipments to exotic animals and pets to complete supply chain logistics solutions, American Expediting delivers dependably for its customers nationwide. We built our company one delivery at a time. We’d like to build our relationship with you the same way. To arrange Same Day/On-Demand handling of your next shipment or delivery, call 800-525-3278. To see all of our services offered click here.

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