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cleveland courier service

American Expediting is Providing Quality Specialty Logistics for Championship Sports Teams.

 

 

As a consumer, I’ve always been amazed to see t-shirts in my local stores within hours of my favorite teams winning championships.  T-Shirts and embroidered hats are positioned close to the store cash registers, with lines of buyers waiting to make their purchases.  As if the team’s victory wasn’t magical enough, the production, shipping, and store placement surely adds to the excitement of happy fans.

 

For the past six years, American Expediting has been a key partner in making this magic.  We’ve handled retail deliveries throughout the country for most of the major sport leagues, and for dozens of collegiate and franchised teams including; Pittsburgh Penguins, Boston Bruins, Anaheim Ducks, and Chicago Blackhawks from the NHL.  Miami Heat and Golden State Warriors from the NBA, The Ohio State University, Kentucky Wildcats, UNC, and Duke’s college basketball and football programs.

 

Building up this portfolio of deliveries comes only after intensive logistical planning, operational routing, and chaotic evenings.  The process begins when the printers receive their projected store orders for immediate delivery.  A retail store may order thousands of units for their top stores, with only a small amount delivering in a rush.  The remaining arrive more economically within 2 to 3 days.  In the case of this past week’s victory for the Pittsburgh Penguins, we received a bulk spreadsheet from one client with over 400 lines of orders.  The raw data involved is an intensive puzzle. The list is made up of four printers spread out anywhere from 30 to 150 miles from Pittsburgh, two major retailers, over 60,000 t-shirts and 2,500 cartons. We also take into account the store receiving hours, and estimated availability that starts at 2:30am and runs throughout the day.  We quickly unscramble the data to determine the vehicle types that are needed, route the deliveries, estimate delivery times, and charges for each route.

 

This week our real magician was Brandon Yagelski out of our Pittsburgh location.  Brandon worked with our logistics planners and coordinated with dozens of drivers to be prepared to activate for remote printer pick-ups immediately after the game.  He got on the phone and confirmed each drivers availability, and stayed in contact with them until each box was delivered and signed for by store personnel.  While the process may appear magical to us as consumers, the process and success requires hard work, determination, and the luck of the puck going into the goal.

 

Great job to everyone involved!!

 

Glenn Berger

 

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We provide a full line of concierge services in expediting. Click Here for more info:

We can expedite just about anything for you, quickly and professionally.

Are you a busy individual or a customer-focused organization with a unique or out-of-the-ordinary request? We Say Yes! The American Expediting team is excited about meeting your concierge needs. We’ve delivered everything from birthday cakes, groceries and event tickets to flowers and gifts on behalf of our customers. We run errands, pick up prescriptions, even retrieve keys or passports that have been left at home. We meet and assist delivery personnel, arrange ground transport for travelers, as well as arrange auto transport and moving services. We transport pets, too.

Courier Services

American Expediting is leading the charge in same day on-demand specialty logistics.

Specialty logistics is a ever present force in our daily lives.  With the market for same day-on demand-specialty logistics exploding it is becoming more and more competitive every day. One of the cornerstones of our business operations here at American Expediting is our dedication to quality . Quality is a descriptive term to describe the overall experience and it doesn’t just start or stop with a delivery. We ensure quality throughout the entire process. From our customer service representatives to our dispatchers and warehouse team all the way to our corporate social responsibility and professional practices. This Mantra of “Quality in Everything We Do” has motivated us since 1983. Now more than ever that mind-set will continue to do so.

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At American Expediting we feel it is important to recognize our team for a job well done.

We have offices nationwide and our team is out there everyday providing quality of service and performing true to our core values and higher purpose as a company.  We would like to recognize our Columbus Ohio team for there hard work and continued growth. The staff has exemplified the term teamwork.  With this location steadily growing it has been there dedication to quality service that has helped American Expediting reach our goal in being a leader in this industry. Hats off to our Columbus team.  Thank you for your continued dedication. Lets meet the team.

Like all of our locations, the Columbus team prides itself on being able to handle all of your same-day on-demand needs.  The possibilities are endless in what we can transport. We offer different options for same-day listed below. Contact us for more info:

Choose from three service levels:

  • Regular Same Day Service: Provides pickups on an ASAP basis with no hard delivery deadline. Deliveries are generally accomplished within three hours based on mileage.
  • Rush Service: Packages are picked up within 30 minutes and delivered within 1–2 hours, based on mileage.
  • Direct-Drive Service: The ultimate priority service: packages/freight are picked up within 15–30 minutes and delivered directly. No other stops made, no co-mingling of deliveries.

We’re a recognized industry leader in providing top-notch service, seasoned couriers, nationwide coverage and a “We Say Yes!” attitude. When we receive a request for service, our efforts don’t end until a viable, cost-effective solution is at hand.

From documents, small parcels, legal and medical shipments to exotic animals and pets to complete supply chain logistics solutions, American Expediting delivers dependably for its customers nationwide. We built our company one delivery at a time. We’d like to build our relationship with you the same way. To arrange Same Day/On-Demand handling of your next shipment or delivery, call 800-525-3278.

American Expediting is growing its Pharma-Medical Specialty Logistics program in 2017

Whether your transport needs are on a regular schedule, will-call or stat basis, we’re there when you need us 24/7 — first time, every time.

American Expediting is constantly looking for better ways to serve its customers.  Quality in everything we do is Paramount. No where is this more true , than in the work we do for the medical and pharmaceutical industries. Whether its clinical samples or pharmaceutical time sensitive delivery , we give it our best every time to ensure it arrives on time and efficiently. These can be life and death situations so we strive for the best quality we can deliver. This is an important part of our business that we are continuing to grow. 
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Each day, hospitals, clinics, pharmacies, dialysis centers, blood banks and labs nationwide trust American Expediting for secure, time-critical transport of healthcare supplies, tissue, specimens, biologicals including UN 3373, blood, pharmaceuticals and transplant organs.

Our medical couriers are highly skilled, bonded and insured, and equipped as necessary with dry ice, coolers, and blood and fluid spill kits. They are compliant with all state and federal regulations pertaining to the safe transportation of biohazards. They are also compliant with OSHA, HIPAA, DOT, TSA and other key regulatory agencies. Certified (HAZMAT) and biohazard specialists are on staff as well. Click Here to learn more. 

Partnering with American Expediting is a dependable, cost-effective alternative to having your own in-house medical couriers or maintaining relationships with multiple vendors.

You can even track your shipment’s every move, using our online Shipping Wizard. To arrange a medical courier for your next medical pickup and delivery, call us at 800-525-3278.

 

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We built our company one delivery at a time through same day on-demand specialty logistics.

 

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We are in the business of serving our customers.  Time sensitive, same day on demand delivery service is how we built this company from a single man operation to having over 40 offices nationwide. We believe in QUALITY. It’s that philosophy that has strengthened our customer relationships over the years. Every customer and every shipment has an equal and important purpose or story. Our relationships are built on the trust that we will provide a quality service and experience from start to finish.  American Expediting puts a great deal of importance on customer feedback.  We love to hear about how we had an impact on the experience.

Below is an actual customer testimonial:

“In this business, we get plenty of ‘bad news calls’ so I wanted to share a very positive experience I had yesterday and tell you what a good job your driver, Bill P…did for us yesterday. We have some very time-critical shipments going to Japan to support the nuclear power plant debacle and this shipment was one of them…very high visibility with lots of executive stress from the client. Bill made great time, kept us updated throughout the drive and had all his documents in order. I met Bill at UA Cargo to assist in the tendering process and he was very helpful and professional.

Please extend my appreciation for a job well done to Bill and the American Expediting crew! Many thanks!”

Geoff Brandquist
Quick International Couriers

For more testimonials click here.

It’s comments like this that keep driving our philosophy of quality service. We are a specialty logistics provider not only in delivery services but also in our process. American Expediting is welcoming of new challenges. Forward thinking in our process, technology and quality of service has been an integral part of our growth . As a company we are continuing to evolve and grow moving into new territory and expanding our range of industries served.

 “Don’t worry about the how in same day on demand delivery. Leave that to us.”

 

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Whether you need to transport something across town, between cities or across the country, no one puts more reliable Same Day/On-Demand delivery solutions at your command — from bicycle messengers and couriers with cars, minivans, SUVs, cargo vans and trucks to air shipments including next-flight-out. The addition of straight trucks and tractor-trailers to our fleet allows shippers to answer the needs of their customers the same day, with overnight or LTL prices.

We’ll listen carefully to understand your exact requirements, then provide the fastest, most economical door-to-door route to make your deadline — and make you look good. Plus, you can monitor the progress of your deliveries every step of the way using our online Shipping Wizard.

Choose from three service levels:

  • Regular Same Day Service: Provides pickups on an ASAP basis with no hard delivery deadline. Deliveries are generally accomplished within three hours based on mileage.
  • Rush Service: Packages are picked up within 30 minutes and delivered within 1–2 hours, based on mileage.
  • Direct-Drive Service: The ultimate priority service: packages/freight are picked up within 15–30 minutes and delivered directly. No other stops made, no co-mingling of deliveries.

We’re a recognized industry leader in providing top-notch service, seasoned couriers, nationwide coverage and a “We Say Yes!” attitude. When we receive a request for service, our efforts don’t end until a viable, cost-effective solution is at hand.

From documents, small parcels, legal and medical shipments to exotic animals and pets to complete supply chain logistics solutions, American Expediting delivers dependably for its customers nationwide. We built our company one delivery at a time. We’d like to build our relationship with you the same way. To arrange Same Day/On-Demand handling of your next shipment or delivery, call 800-525-3278. To see all of our services offered click here.

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TOUGHEST Issue In On Demand Delivery

Yes, this is the TOUGHEST safety issue in on-demand delivery.

American Expediting logo

American Expediting is known for the fastest deliveries in the country. Our on-demand delivery is top notch. Call us, we are there in 30 minutes, deliveries an hour later. This happens thousands of times each day but a lot more goes into operating our business.

For one.  We list safety as the most important aspect in everything we do. Safety of the customer’s property, Safety of our facilities, Safety in ensuring the timeliness of life saving medications and most importantly our obligation to practice safety on the road.

Each week we discuss safety throughout the country.

One item, on everyone’s mind is the tragedies caused by distracted driving.

Our National Enemy:

Texting while driving.

Our couriers and staff receive constant reminders to avoid distracted driving at all costs.

Yes, a thousand problems can arise during a delivery. Our dispatchers and customer service representatives are capable of handling those without missing a beat.

But a driver’s safety is of utmost importance. If something tragic happens to a driver, or is caused by a driver, then nothing is going to be able to fix that. An unsafe driver can jeopardize not only the delivery itself by eliminating its chances of reaching the destination, but also the lives of others around him.

Imagine when you hear disappointing news regarding a road tragedy. Your day completely changes. You think about life very differently.

Studies have shown that using a cell phone while driving has increased the risk of having an accident by 34%.

Any kind of use fits in that category, such as:

  • Dialing on the keypad
  • Texting
  • Taking a photo
  • Inputting an address for GPS
  • Looking at social media

We value life dearly at American Expediting Company. The focus is on ensuring every courier follows proper safety procedures. This includes not doing any of the previously mentioned points while driving. The key is for couriers to do them when parked.

Couriers for American Expediting Company do the following while parked to avoid causing an accident:

  • Dial phone calls
  • Send text messages
  • Navigate and find locations

The best part is, technology is capable of improving all of these. There are hands-free speakerphones and bluetooth headsets along with apps that allow you to text and communicate in your vehicle or even while walking and delivering a package. Couriers know when to communicate over the phone and when they should hang up and talk about it later due to road conditions or traffic.

When a dispatcher has to update a courier with details on an a delivery (new address, phone number, reference and shipping numbers, etc), the courier is instructed to pull over and write down the details. The dispatcher may also send them details on their mobile app that contains all of the information they need on the delivery. Then, when the courier is parked, he or she can view the updated details.

Every driver on the road, courier or not, is at risk of causing an accident while using a cell phone. That’s why American Expediting couriers look out for other individuals on the road and encourage them to NOT text and drive. It puts others in danger and it’s important to raise awareness about it.

There are so many safety measures and protocols that can be implemented in your business. We place our efforts in encouraging driver safety for our independent contractors. And the best part is, couriers for American Expediting Company do the same by trying to improve safety out on the road. We hope that everyone is doing the same.

The best way to improve safety on the road is to lead by example.