Tag Archives: medical

5 Things to Consider When Selecting a Medical Courier

In the medical field, deliveries are different as they require special care and attention. Medical equipment and medication are specifically fragile in nature so selecting the right courier for your medical deliveries is a difficult task on its own. However, there are some points to help you get started.

  1. Client Confidentiality

The courier service must understand the sensitive nature of medical deliveries. Strict protocol regarding who can view client information ensures patients that their privacy is a top priority. To ensure professional and ethical guidelines are followed in everyday business, these companies carry out background checks on all their agents. Companies that carry out such a process would be serious about their clients’ rights.

  1. Careful Transportation

Delivering medical equipment is different because special care must be taken because of their delicate nature as well as the temperature requirements. This is especially true if your area has a warmer climate, you need a courier service that delivers the products in insulated packaging. Specimens like blood and organs need to be stored at a specific temperature. Therefore, it is vital that packages must be delivered in the necessary equipment that maintain a controlled temperature throughout. Maintaining a high standard of care while transporting medical cargo proves that the service has a policy of delivering your packages in perfect condition.

  1. Timing and Availability

Accurate delivery times and reliable package tracking services are crucial. Many companies may not provide you with this service so be sure to look specifically to be sure it is available. Knowing when the package will arrive puts a patient’s mind at ease helping them make sure that they can be at the delivery location when it arrives. When it comes to medication, timing is especially important since the deliveries are vital for a patient’s health and well-being. Therefore, it’s best not to compromise your peace of mind on this front. Additionally, it is crucial that you be provided services whether it is during working hours or the middle of the night, especially in cases when the package is time sensitive and needs urgent transportation. A 24-hour service is highly paramount for medical deliveries.

  1. Insurance

It is essential that a medical courier service is prepared to handle a situation in the case of unforeseeable events. Therefore, it is important information to know whether a medical courier service and all their drivers are insured by a reliable company. Moreover, ensuring the courier service is licensed is essential to making the right choice.

 

Philadelphia Medical Courier

 

For more information or to get in touch with our team, click here to contact us.

 

American Expediting is growing its Pharma-Medical Specialty Logistics program in 2017

Whether your transport needs are on a regular schedule, will-call or stat basis, we’re there when you need us 24/7 — first time, every time.

American Expediting is constantly looking for better ways to serve its customers.  Quality in everything we do is Paramount. No where is this more true , than in the work we do for the medical and pharmaceutical industries. Whether its clinical samples or pharmaceutical time sensitive delivery , we give it our best every time to ensure it arrives on time and efficiently. These can be life and death situations so we strive for the best quality we can deliver. This is an important part of our business that we are continuing to grow. 
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Each day, hospitals, clinics, pharmacies, dialysis centers, blood banks and labs nationwide trust American Expediting for secure, time-critical transport of healthcare supplies, tissue, specimens, biologicals including UN 3373, blood, pharmaceuticals and transplant organs.

Our medical couriers are highly skilled, bonded and insured, and equipped as necessary with dry ice, coolers, and blood and fluid spill kits. They are compliant with all state and federal regulations pertaining to the safe transportation of biohazards. They are also compliant with OSHA, HIPAA, DOT, TSA and other key regulatory agencies. Certified (HAZMAT) and biohazard specialists are on staff as well. Click Here to learn more. 

Partnering with American Expediting is a dependable, cost-effective alternative to having your own in-house medical couriers or maintaining relationships with multiple vendors.

You can even track your shipment’s every move, using our online Shipping Wizard. To arrange a medical courier for your next medical pickup and delivery, call us at 800-525-3278.

 

TOUGHEST Issue In On Demand Delivery

Yes, this is the TOUGHEST safety issue in on-demand delivery.

American Expediting logo

American Expediting is known for the fastest deliveries in the country. Our on-demand delivery is top notch. Call us, we are there in 30 minutes, deliveries an hour later. This happens thousands of times each day but a lot more goes into operating our business.

For one.  We list safety as the most important aspect in everything we do. Safety of the customer’s property, Safety of our facilities, Safety in ensuring the timeliness of life saving medications and most importantly our obligation to practice safety on the road.

Each week we discuss safety throughout the country.

One item, on everyone’s mind is the tragedies caused by distracted driving.

Our National Enemy:

Texting while driving.

Our couriers and staff receive constant reminders to avoid distracted driving at all costs.

Yes, a thousand problems can arise during a delivery. Our dispatchers and customer service representatives are capable of handling those without missing a beat.

But a driver’s safety is of utmost importance. If something tragic happens to a driver, or is caused by a driver, then nothing is going to be able to fix that. An unsafe driver can jeopardize not only the delivery itself by eliminating its chances of reaching the destination, but also the lives of others around him.

Imagine when you hear disappointing news regarding a road tragedy. Your day completely changes. You think about life very differently.

Studies have shown that using a cell phone while driving has increased the risk of having an accident by 34%.

Any kind of use fits in that category, such as:

  • Dialing on the keypad
  • Texting
  • Taking a photo
  • Inputting an address for GPS
  • Looking at social media

We value life dearly at American Expediting Company. The focus is on ensuring every courier follows proper safety procedures. This includes not doing any of the previously mentioned points while driving. The key is for couriers to do them when parked.

Couriers for American Expediting Company do the following while parked to avoid causing an accident:

  • Dial phone calls
  • Send text messages
  • Navigate and find locations

The best part is, technology is capable of improving all of these. There are hands-free speakerphones and bluetooth headsets along with apps that allow you to text and communicate in your vehicle or even while walking and delivering a package. Couriers know when to communicate over the phone and when they should hang up and talk about it later due to road conditions or traffic.

When a dispatcher has to update a courier with details on an a delivery (new address, phone number, reference and shipping numbers, etc), the courier is instructed to pull over and write down the details. The dispatcher may also send them details on their mobile app that contains all of the information they need on the delivery. Then, when the courier is parked, he or she can view the updated details.

Every driver on the road, courier or not, is at risk of causing an accident while using a cell phone. That’s why American Expediting couriers look out for other individuals on the road and encourage them to NOT text and drive. It puts others in danger and it’s important to raise awareness about it.

There are so many safety measures and protocols that can be implemented in your business. We place our efforts in encouraging driver safety for our independent contractors. And the best part is, couriers for American Expediting Company do the same by trying to improve safety out on the road. We hope that everyone is doing the same.

The best way to improve safety on the road is to lead by example.

medical courier

How To Be A Medical Transport Specialist

In our part 1 discussion about medical deliveries, we explained why communication is key to keep the customer updated on the status of a driver. Every medical courier  delivery is high priority, so it’s important for us to have constant communication with the courier so we can keep the customer informed of his or status along the way. If you missed the post, check it out here.

Because of the nature of medical deliveries, it’s necessary to have trained, compliant couriers that can handle them. Blood samples, tissues, specimens,  organs, supplies, diagnostic kits, biologicals including UN3733, pharmaceuticals, and more are well within the scope of our independent couriers. We transport these 24/7, 365 days a year.

Every medical delivery is critical with obvious risks involved. Each courier is OSHA and HIPAA certified and equipped with a blood and fluid spill kit to handle any medical delivery. This decreases the risks by having someone qualified and trained to handle anything that arises.

SpillKit

For Instance, our Spill Kit includes the following:

  • (1) Absorbent Powder Pack (0.75 oz)
  • (1) Scoop & Scraper
  • (1) Disinfectant Surface Wipe
  • (1) Mask with Visor
  • (1) Red Biohazard Waste Bag
  • (1) Pair Latex Free Exam Gloves
  • (2) Antimicrobial Hand Wipes
  • (1) Exposure Incident Form

Also, we supply the couriers with coolers, dry ice, wet ice, and gel packs when they pick up. This eliminates any obstacles with transporting items that require a cooled or frozen environment and provides peace of mind to the customer so they don’t have to worry about those necessities. If there are any additional requirements, we can do our best to find a solution.

Our goal is simply to eliminate any guesswork by sending a prepared courier.

All couriers strictly adhere to the chain of custody required for each delivery. This is extremely important when delivering from hospital to hospital, and even more so from a diagnostic center to the airlines. Because these couriers are TSA-Certified, there are zero problems when it comes to tendering at the airport.

And again, because we monitor the courier at each leg of the journey, we know exactly where the individual is at all times and can provide updates to the customer. Medical deliveries are extremely time-critical. This is exactly why we value communication.

We have the ability to track shipments with our online Shipping Wizard. And we’re always a phone call away at 800-525-3278 for any orders and questions.
We’ve been doing medical deliveries for so long that we know everything that is involved with them. We take care of the customer, so they don’t have to worry.