Tag Archives: deliveries

Common Myths About Medical Couriers Debunked

Due to the growing popularity of medical couriers, they’ve become a hot business topic. Should you hire one? Invest in one? So many questions asked but few answered correctly. As a well-established medical courier, American Expediting understands that common assumptions about medical courier services are more often fiction rather than fact. This is due to many people offering advice about them without being associated with them. So, before you believe any of that, let’s discuss some common myths you’ve probably heard.

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Expensive

It sounds easy to believe when you haven’t checked for yourself. However, the case is exactly the opposite. Using standard shipping services to transport packages of the medical category comes with a big price tag. This is due to the additional charges you pay for handling something that’s sensitive and delicate.

Urgent deliveries will have added charges that are unavoidable when it comes to using a regular shipping services. On the other hand, American Expediting offers proper handling at a low price. This is cost effective in the long run since you don’t have to invest in hiring your drivers, purchasing vehicles, or pay for equipment like coolers or dry ice.

Lengthy Waiting Periods

It may be expected to hear that delivering sensitive items like test samples and lab results can take longer to arrive. It’s surprising to know that it isn’t the case when it comes to hiring our medical couriers to make your deliveries. We offer same day on-demand delivery services and cater to small towns as well as large metropolitan areas. It may even come as a surprise that we function around the clock, providing services to our customers. So, whether it’s during working hours or midnight, rest assured that we’re available.

Inexperienced Drivers

A very common myth is that medical courier companies use inexperienced drivers to make deliveries. However, this is far from reality. We vet all our couriers before hiring. They must undergo background checks and drug testing before they are hired. Our drivers are also compliant with OSHA, HIPAA, DOT, TSA and other key regulatory agencies. They are also skilled, bonded, and insured.

Improper Handling

Despite it being obvious that there’s a clear distinction between medical couriers and the rest, there’s still a myth about package handling. We always use the appropriate equipment to transport materials. We have multi-compartment coolers to keep specimens at the appropriate temperature throughout transport.

No Emergency Coverage

Many people turn away from availing medical courier services due to being misinformed about emergency coverage policy and insurance. Take relief in the fact that this isn’t true and that a reliable insurance policy covers our medical courier services. Therefore, you can depend on us to deliver your packages safely.

There is no question that despite all the delicate handling and care, accidents can happen. When that happens, no need to worry about how the situation will be handled. Our drivers are trained to prepare for such a situation and take care of it.

Understanding the truth about medical couriers makes it clear why we have become such an integral part of medical deliveries nationwide. Our experience in medical courier services makes us the perfect choice for your needs. 24 hours a day, 7 days a week and 365 days a year, we are available, on-demand, to handle all deliveries. Now that you understand the truth about medical couriers, give us a call to see how we can help you.

For more information, or to get in touch with us, click here.

 

 

 

Philadelphia Medical Courier

Why Same-Day Delivery is a Must When Choosing a Medical Courier

When choosing a medical courier, there are a variety of attributes that need to be considered; however, timeliness is one of the most crucial in the medical field. American Expediting has been serving the medical industry for close to 40 years, and we understand the important role that we play for so many pharmacies, hospitals, clinics, home infusion firms, blood banks, labs, and other life science centers every day. In this article, we wanted to discuss the importance of same day delivery when choosing a medical courier and how a company like American Expediting is the perfect choice.

 

Presently, it has become imperative for the medical industry to find ways to provide healthcare to its recipients quicker and more efficient than ever before. Improved equipment in ambulances and smarter tools to use on the field away from the hospital are only a small part of it. A further improvement is the incorporation of medical courier services. These companies vastly differ from regular couriers in the sense that they provide a variety of benefits to clients.

Whether it’s an unstable health condition or something more manageable like diabetes, doctors cannot rely on self-sourced deliveries for patient well-being. Because of this and the importance of the medications for the patient, the medical courier selected should have same day, on-demand, delivery options. Worsening health conditions can also be prevented if the patient can receive their prescriptions and medical equipment at home, without having to travel to doctor offices.

The sensitive nature of transported medical supplies and equipment make it imperative that they are delivered on the same day. However, no medical practitioner would want a speedy delivery at the cost of having it delivered unsafely and in improper condition. Medical couriers have excellent services that put this worry aside due to their careful handling and transportation of medical goods. They have temperature controlled equipment that allow for the delivery of temperature sensitive materials. These include oxygen tanks and donated organs, which must be stored at specific temperatures. This is especially true when it comes to transporting organs; speedy delivery is paramount to ensure a safe transplant procedure.

In other cases, recipients have busy schedules that do not allow for them to receive deliveries unexpectedly. When it comes to this, choose a medical courier that has an edge above the rest. Usually, courier services do not provide tracking features or an accurate, reliable time at which the package will arrive. This puts the recipient at a disadvantage as they would have to plan on how to receive the delivery in case it comes unexpectedly.

Other shipping services prove to be highly problematic when making same day delivery as they add extra charges. This unnecessary cost can be avoided by selecting a reliable medical courier service to make the delivery at a reasonable price instead. Medical couriers take up a responsibility to provide services efficiently while keeping in mind the safety precautions that are required. Clients should have peace of mind that even if packages are being delivered quickly, extreme care is taken to avoid any accidents. However, in the event of an accident, all couriers and agents are trained and experienced to tackle the situation and ensure they make the delivery.

Same day deliveries are highly important as they can directly affect the trust and rapport between healthcare providers and their recipients. This makes it essential for medical couriers to be able to make same-day deliveries when needed. In the medical industry, every task and procedure are subject to response-time. Therefore, it’s best to leave it up to a professional medical courier that offers the best response time and leave nothing to chance.

American Expediting has the know-how and the experience needed to be a trusted medical courier for medical firms nationwide. We have built strong relationships with thousands of companies across the country, and can cater to your same-day on demand delivery needs. When it comes to your medical deliveries, we’re there the first time and every time with exceptional service and couriers that you can trust.

For more information, or to get in touch with us, click here

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5 Things to Consider When Selecting a Medical Courier

In the medical field, deliveries are different as they require special care and attention. Medical equipment and medication are specifically fragile in nature so selecting the right courier for your medical deliveries is a difficult task on its own. However, there are some points to help you get started.

  1. Client Confidentiality

The courier service must understand the sensitive nature of medical deliveries. Strict protocol regarding who can view client information ensures patients that their privacy is a top priority. To ensure professional and ethical guidelines are followed in everyday business, these companies carry out background checks on all their agents. Companies that carry out such a process would be serious about their clients’ rights.

  1. Careful Transportation

Delivering medical equipment is different because special care must be taken because of their delicate nature as well as the temperature requirements. This is especially true if your area has a warmer climate, you need a courier service that delivers the products in insulated packaging. Specimens like blood and organs need to be stored at a specific temperature. Therefore, it is vital that packages must be delivered in the necessary equipment that maintain a controlled temperature throughout. Maintaining a high standard of care while transporting medical cargo proves that the service has a policy of delivering your packages in perfect condition.

  1. Timing and Availability

Accurate delivery times and reliable package tracking services are crucial. Many companies may not provide you with this service so be sure to look specifically to be sure it is available. Knowing when the package will arrive puts a patient’s mind at ease helping them make sure that they can be at the delivery location when it arrives. When it comes to medication, timing is especially important since the deliveries are vital for a patient’s health and well-being. Therefore, it’s best not to compromise your peace of mind on this front. Additionally, it is crucial that you be provided services whether it is during working hours or the middle of the night, especially in cases when the package is time sensitive and needs urgent transportation. A 24-hour service is highly paramount for medical deliveries.

  1. Insurance

It is essential that a medical courier service is prepared to handle a situation in the case of unforeseeable events. Therefore, it is important information to know whether a medical courier service and all their drivers are insured by a reliable company. Moreover, ensuring the courier service is licensed is essential to making the right choice.

 

Philadelphia Medical Courier

 

For more information or to get in touch with our team, click here to contact us.

 

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How To Be A Medical Transport Specialist

In our part 1 discussion about medical deliveries, we explained why communication is key to keep the customer updated on the status of a driver. Every medical courier  delivery is high priority, so it’s important for us to have constant communication with the courier so we can keep the customer informed of his or status along the way. If you missed the post, check it out here.

Because of the nature of medical deliveries, it’s necessary to have trained, compliant couriers that can handle them. Blood samples, tissues, specimens,  organs, supplies, diagnostic kits, biologicals including UN3733, pharmaceuticals, and more are well within the scope of our independent couriers. We transport these 24/7, 365 days a year.

Every medical delivery is critical with obvious risks involved. Each courier is OSHA and HIPAA certified and equipped with a blood and fluid spill kit to handle any medical delivery. This decreases the risks by having someone qualified and trained to handle anything that arises.

SpillKit

For Instance, our Spill Kit includes the following:

  • (1) Absorbent Powder Pack (0.75 oz)
  • (1) Scoop & Scraper
  • (1) Disinfectant Surface Wipe
  • (1) Mask with Visor
  • (1) Red Biohazard Waste Bag
  • (1) Pair Latex Free Exam Gloves
  • (2) Antimicrobial Hand Wipes
  • (1) Exposure Incident Form

Also, we supply the couriers with coolers, dry ice, wet ice, and gel packs when they pick up. This eliminates any obstacles with transporting items that require a cooled or frozen environment and provides peace of mind to the customer so they don’t have to worry about those necessities. If there are any additional requirements, we can do our best to find a solution.

Our goal is simply to eliminate any guesswork by sending a prepared courier.

All couriers strictly adhere to the chain of custody required for each delivery. This is extremely important when delivering from hospital to hospital, and even more so from a diagnostic center to the airlines. Because these couriers are TSA-Certified, there are zero problems when it comes to tendering at the airport.

And again, because we monitor the courier at each leg of the journey, we know exactly where the individual is at all times and can provide updates to the customer. Medical deliveries are extremely time-critical. This is exactly why we value communication.

We have the ability to track shipments with our online Shipping Wizard. And we’re always a phone call away at 800-525-3278 for any orders and questions.
We’ve been doing medical deliveries for so long that we know everything that is involved with them. We take care of the customer, so they don’t have to worry.