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Same Day Delivery-Courier Service

The Same Day On-Demand Delivery Revolution. American Expediting is leading the charge.

 

You have a delivery window and no margin for error.

Whether you need to transport something across town, between cities or across the country, no one puts more reliable Same Day/On-Demand delivery solutions at your command — from bicycle messengers and couriers with cars, minivans, SUVs, cargo vans and trucks to air shipments including next-flight-out. The addition of straight trucks and tractor-trailers to our fleet allows shippers to answer the needs of their customers the same day.

 

Over the last 5 years the on-demand, same day delivery model has exploded. The faster and more efficient you are in providing the service the better. Customers want their products and they want it yesterday. This is becoming the norm in shipping. With the advent of technology in shipping and pop-up fulfillment it is possible to guarantee same day shipping in most markets. At American Expediting we have been providing this type of service since our inception.  We provide a Quality experience from start to finish and that is the key to our growth. We accept any challenge and work to ensure the job is done same day everyday.  To find out more about our services click here 

 

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Some factors that have contributed to the rise in popularity of same day shipping include: 

(Taken from Geri Spieler of the Huffington Post Blog Titled Coming to a warehouse near you: The “Same Day Delivery” revolution 11/22/1016)

 

“Over the past 12 months, according to a 2016 study conducted by Walker Sands, half of all online shoppers have used one-day shipping, and 85 percent have used two-day shipping. Growth for buyer’s show that one in 10 has used same-day shipping over in the past year. And two-thirds of online shoppers who buy multiple products online, pick up their order at their local store.

Changes in warehouse usability

Same-day delivery works to close the deal more quickly by implanting fresh warehouse tactics to fuel warehouse e-commerce success. For retailers to stay competitive, they need to re-think their fulfillment options and offer their customers multiple shipping and delivery alternatives. Frequent online shoppers will choose the company that gives the most options.

High tech warehouse

The traditional warehouse was large buildings located out in rural areas where real estate is cheap. Today, all that has changed. Now warehouses are built along shipping routes and outfitted with new, robotic pick and pack technology.

Along with this new warehouse option, retailers’ strategies are changing dramatically and becoming a more critical piece of the e-commerce landscape — from how the geographic location of each warehouse is chosen to how products are documented and loaded into the warehouse inventory.
Using new technologies offers retailer’s competitive logistics and the ability to offer shipping options to that keep their customers happy.

Fulfillment centers take several configurations, these days. In some circumstances, a retailer may utilize a standard store as a local fulfillment center based on the location.

Amazon has been scouting real estate all over the U.S. and has built 70 million square feet of fulfillment center space nationwide. Along with the expanded warehouse space, it has launched a new service, “Get it Today” in 12 markets around the country that operate seven days a week.

“The trend is to locate DCs much closer to consumers and operate a lot more of them,” according to Garrick Brown, research director at Cassidy Turley, a commercial real estate firm based in St. Louis.

The brick-and-mortar hybrid

Brick-and-mortar stores need to re-invent their business model if they are going to stay relevant. Midrange stores, such as Target, are extending its brick-and-mortar roots by converting some of its storefront space as an alternative warehouse to increase sales and adapt to new consumer needs. In the fourth quarter of 2015, Target fulfilled 30 percent of its online orders from stores which was a record number of Internet customers who picked up their orders at the retail store.

It was evident to Target that fulfilling orders from its retail stores was proof for this angle in that Target’s success in fulfilling orders efficiently. Other retailers are still working out their strategy for inventory on the shelf or in the local warehouse.

With these results, more retailers are shifting to using their brick-and -mortar stores as fulfillment centers, thereby becoming a neighborhood warehouse.

“While we’ve added capacity across our entire direct-to-guest network, our fourth-quarter experience demonstrated the power of relying on our stores to fill digital demand,” said John Mulligan, Target’s chief operating office, in a Wall Street Journalarticle.

Same day delivery

 

To allow for an even balance between brick and mortar fulfillment centers and the traditional store, retailers need to move quickly to create a channel to fulfill its supply chain by using their store infrastructures as a national network of fulfillment centers.”

We take our philosophy and apply it across all industries. No matter what we are transporting and delivering our commitment to quality sets us apart!

 

 

Whether its medical specimens or high end parts for a technology provider , fine desserts and perishables to garments and auto parts. We have been satisfying customers in all sorts of industries since 1983.

Our technology and operational procedures are always evolving to set an industry standard. Our warehouse and fulfillment operations are set up in all of our markets.

 

At American Expediting our growing nationwide network is allowing us to better serve our customers.  We are able to offer warehousing, fulfillment and transportation same day solutions that most providers cant so by keeping all the services consolidated into a single operation our customers have had success expanding their own markets and footprints.  We continue to grow and evolve but we always stay true to our commitment to quality.

 

Philadelphia courier service-same day delivery service

We built our company one delivery at a time through same day on-demand specialty logistics.

 

Philadelphia courier service-same day delivery service

We are in the business of serving our customers.  Time sensitive, same day on demand delivery service is how we built this company from a single man operation to having over 40 offices nationwide. We believe in QUALITY. It’s that philosophy that has strengthened our customer relationships over the years. Every customer and every shipment has an equal and important purpose or story. Our relationships are built on the trust that we will provide a quality service and experience from start to finish.  American Expediting puts a great deal of importance on customer feedback.  We love to hear about how we had an impact on the experience.

Below is an actual customer testimonial:

“In this business, we get plenty of ‘bad news calls’ so I wanted to share a very positive experience I had yesterday and tell you what a good job your driver, Bill P…did for us yesterday. We have some very time-critical shipments going to Japan to support the nuclear power plant debacle and this shipment was one of them…very high visibility with lots of executive stress from the client. Bill made great time, kept us updated throughout the drive and had all his documents in order. I met Bill at UA Cargo to assist in the tendering process and he was very helpful and professional.

Please extend my appreciation for a job well done to Bill and the American Expediting crew! Many thanks!”

Geoff Brandquist
Quick International Couriers

For more testimonials click here.

It’s comments like this that keep driving our philosophy of quality service. We are a specialty logistics provider not only in delivery services but also in our process. American Expediting is welcoming of new challenges. Forward thinking in our process, technology and quality of service has been an integral part of our growth . As a company we are continuing to evolve and grow moving into new territory and expanding our range of industries served.

 “Don’t worry about the how in same day on demand delivery. Leave that to us.”

 

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Whether you need to transport something across town, between cities or across the country, no one puts more reliable Same Day/On-Demand delivery solutions at your command — from bicycle messengers and couriers with cars, minivans, SUVs, cargo vans and trucks to air shipments including next-flight-out. The addition of straight trucks and tractor-trailers to our fleet allows shippers to answer the needs of their customers the same day, with overnight or LTL prices.

We’ll listen carefully to understand your exact requirements, then provide the fastest, most economical door-to-door route to make your deadline — and make you look good. Plus, you can monitor the progress of your deliveries every step of the way using our online Shipping Wizard.

Choose from three service levels:

  • Regular Same Day Service: Provides pickups on an ASAP basis with no hard delivery deadline. Deliveries are generally accomplished within three hours based on mileage.
  • Rush Service: Packages are picked up within 30 minutes and delivered within 1–2 hours, based on mileage.
  • Direct-Drive Service: The ultimate priority service: packages/freight are picked up within 15–30 minutes and delivered directly. No other stops made, no co-mingling of deliveries.

We’re a recognized industry leader in providing top-notch service, seasoned couriers, nationwide coverage and a “We Say Yes!” attitude. When we receive a request for service, our efforts don’t end until a viable, cost-effective solution is at hand.

From documents, small parcels, legal and medical shipments to exotic animals and pets to complete supply chain logistics solutions, American Expediting delivers dependably for its customers nationwide. We built our company one delivery at a time. We’d like to build our relationship with you the same way. To arrange Same Day/On-Demand handling of your next shipment or delivery, call 800-525-3278. To see all of our services offered click here.

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TOUGHEST Issue In On Demand Delivery

Yes, this is the TOUGHEST safety issue in on-demand delivery.

American Expediting logo

American Expediting is known for the fastest deliveries in the country. Our on-demand delivery is top notch. Call us, we are there in 30 minutes, deliveries an hour later. This happens thousands of times each day but a lot more goes into operating our business.

For one.  We list safety as the most important aspect in everything we do. Safety of the customer’s property, Safety of our facilities, Safety in ensuring the timeliness of life saving medications and most importantly our obligation to practice safety on the road.

Each week we discuss safety throughout the country.

One item, on everyone’s mind is the tragedies caused by distracted driving.

Our National Enemy:

Texting while driving.

Our couriers and staff receive constant reminders to avoid distracted driving at all costs.

Yes, a thousand problems can arise during a delivery. Our dispatchers and customer service representatives are capable of handling those without missing a beat.

But a driver’s safety is of utmost importance. If something tragic happens to a driver, or is caused by a driver, then nothing is going to be able to fix that. An unsafe driver can jeopardize not only the delivery itself by eliminating its chances of reaching the destination, but also the lives of others around him.

Imagine when you hear disappointing news regarding a road tragedy. Your day completely changes. You think about life very differently.

Studies have shown that using a cell phone while driving has increased the risk of having an accident by 34%.

Any kind of use fits in that category, such as:

  • Dialing on the keypad
  • Texting
  • Taking a photo
  • Inputting an address for GPS
  • Looking at social media

We value life dearly at American Expediting Company. The focus is on ensuring every courier follows proper safety procedures. This includes not doing any of the previously mentioned points while driving. The key is for couriers to do them when parked.

Couriers for American Expediting Company do the following while parked to avoid causing an accident:

  • Dial phone calls
  • Send text messages
  • Navigate and find locations

The best part is, technology is capable of improving all of these. There are hands-free speakerphones and bluetooth headsets along with apps that allow you to text and communicate in your vehicle or even while walking and delivering a package. Couriers know when to communicate over the phone and when they should hang up and talk about it later due to road conditions or traffic.

When a dispatcher has to update a courier with details on an a delivery (new address, phone number, reference and shipping numbers, etc), the courier is instructed to pull over and write down the details. The dispatcher may also send them details on their mobile app that contains all of the information they need on the delivery. Then, when the courier is parked, he or she can view the updated details.

Every driver on the road, courier or not, is at risk of causing an accident while using a cell phone. That’s why American Expediting couriers look out for other individuals on the road and encourage them to NOT text and drive. It puts others in danger and it’s important to raise awareness about it.

There are so many safety measures and protocols that can be implemented in your business. We place our efforts in encouraging driver safety for our independent contractors. And the best part is, couriers for American Expediting Company do the same by trying to improve safety out on the road. We hope that everyone is doing the same.

The best way to improve safety on the road is to lead by example.

medical courier

How To Be A Medical Transport Specialist

In our part 1 discussion about medical deliveries, we explained why communication is key to keep the customer updated on the status of a driver. Every medical courier  delivery is high priority, so it’s important for us to have constant communication with the courier so we can keep the customer informed of his or status along the way. If you missed the post, check it out here.

Because of the nature of medical deliveries, it’s necessary to have trained, compliant couriers that can handle them. Blood samples, tissues, specimens,  organs, supplies, diagnostic kits, biologicals including UN3733, pharmaceuticals, and more are well within the scope of our independent couriers. We transport these 24/7, 365 days a year.

Every medical delivery is critical with obvious risks involved. Each courier is OSHA and HIPAA certified and equipped with a blood and fluid spill kit to handle any medical delivery. This decreases the risks by having someone qualified and trained to handle anything that arises.

SpillKit

For Instance, our Spill Kit includes the following:

  • (1) Absorbent Powder Pack (0.75 oz)
  • (1) Scoop & Scraper
  • (1) Disinfectant Surface Wipe
  • (1) Mask with Visor
  • (1) Red Biohazard Waste Bag
  • (1) Pair Latex Free Exam Gloves
  • (2) Antimicrobial Hand Wipes
  • (1) Exposure Incident Form

Also, we supply the couriers with coolers, dry ice, wet ice, and gel packs when they pick up. This eliminates any obstacles with transporting items that require a cooled or frozen environment and provides peace of mind to the customer so they don’t have to worry about those necessities. If there are any additional requirements, we can do our best to find a solution.

Our goal is simply to eliminate any guesswork by sending a prepared courier.

All couriers strictly adhere to the chain of custody required for each delivery. This is extremely important when delivering from hospital to hospital, and even more so from a diagnostic center to the airlines. Because these couriers are TSA-Certified, there are zero problems when it comes to tendering at the airport.

And again, because we monitor the courier at each leg of the journey, we know exactly where the individual is at all times and can provide updates to the customer. Medical deliveries are extremely time-critical. This is exactly why we value communication.

We have the ability to track shipments with our online Shipping Wizard. And we’re always a phone call away at 800-525-3278 for any orders and questions.
We’ve been doing medical deliveries for so long that we know everything that is involved with them. We take care of the customer, so they don’t have to worry.