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Monthly Archives: June 2017

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American Expediting is Providing Quality Specialty Logistics for Championship Sports Teams.

 

 

As a consumer, I’ve always been amazed to see t-shirts in my local stores within hours of my favorite teams winning championships.  T-Shirts and embroidered hats are positioned close to the store cash registers, with lines of buyers waiting to make their purchases.  As if the team’s victory wasn’t magical enough, the production, shipping, and store placement surely adds to the excitement of happy fans.

 

For the past six years, American Expediting has been a key partner in making this magic.  We’ve handled retail deliveries throughout the country for most of the major sport leagues, and for dozens of collegiate and franchised teams including; Pittsburgh Penguins, Boston Bruins, Anaheim Ducks, and Chicago Blackhawks from the NHL.  Miami Heat and Golden State Warriors from the NBA, The Ohio State University, Kentucky Wildcats, UNC, and Duke’s college basketball and football programs.

 

Building up this portfolio of deliveries comes only after intensive logistical planning, operational routing, and chaotic evenings.  The process begins when the printers receive their projected store orders for immediate delivery.  A retail store may order thousands of units for their top stores, with only a small amount delivering in a rush.  The remaining arrive more economically within 2 to 3 days.  In the case of this past week’s victory for the Pittsburgh Penguins, we received a bulk spreadsheet from one client with over 400 lines of orders.  The raw data involved is an intensive puzzle. The list is made up of four printers spread out anywhere from 30 to 150 miles from Pittsburgh, two major retailers, over 60,000 t-shirts and 2,500 cartons. We also take into account the store receiving hours, and estimated availability that starts at 2:30am and runs throughout the day.  We quickly unscramble the data to determine the vehicle types that are needed, route the deliveries, estimate delivery times, and charges for each route.

 

This week our real magician was Brandon Yagelski out of our Pittsburgh location.  Brandon worked with our logistics planners and coordinated with dozens of drivers to be prepared to activate for remote printer pick-ups immediately after the game.  He got on the phone and confirmed each drivers availability, and stayed in contact with them until each box was delivered and signed for by store personnel.  While the process may appear magical to us as consumers, the process and success requires hard work, determination, and the luck of the puck going into the goal.

 

Great job to everyone involved!!

 

Glenn Berger

 

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We provide a full line of concierge services in expediting. Click Here for more info:

We can expedite just about anything for you, quickly and professionally.

Are you a busy individual or a customer-focused organization with a unique or out-of-the-ordinary request? We Say Yes! The American Expediting team is excited about meeting your concierge needs. We’ve delivered everything from birthday cakes, groceries and event tickets to flowers and gifts on behalf of our customers. We run errands, pick up prescriptions, even retrieve keys or passports that have been left at home. We meet and assist delivery personnel, arrange ground transport for travelers, as well as arrange auto transport and moving services. We transport pets, too.

Same Day Delivery-Courier Service

The Same Day On-Demand Delivery Revolution. American Expediting is leading the charge.

 

You have a delivery window and no margin for error.

Whether you need to transport something across town, between cities or across the country, no one puts more reliable Same Day/On-Demand delivery solutions at your command — from bicycle messengers and couriers with cars, minivans, SUVs, cargo vans and trucks to air shipments including next-flight-out. The addition of straight trucks and tractor-trailers to our fleet allows shippers to answer the needs of their customers the same day.

 

Over the last 5 years the on-demand, same day delivery model has exploded. The faster and more efficient you are in providing the service the better. Customers want their products and they want it yesterday. This is becoming the norm in shipping. With the advent of technology in shipping and pop-up fulfillment it is possible to guarantee same day shipping in most markets. At American Expediting we have been providing this type of service since our inception.  We provide a Quality experience from start to finish and that is the key to our growth. We accept any challenge and work to ensure the job is done same day everyday.  To find out more about our services click here 

 

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Some factors that have contributed to the rise in popularity of same day shipping include: 

(Taken from Geri Spieler of the Huffington Post Blog Titled Coming to a warehouse near you: The “Same Day Delivery” revolution 11/22/1016)

 

“Over the past 12 months, according to a 2016 study conducted by Walker Sands, half of all online shoppers have used one-day shipping, and 85 percent have used two-day shipping. Growth for buyer’s show that one in 10 has used same-day shipping over in the past year. And two-thirds of online shoppers who buy multiple products online, pick up their order at their local store.

Changes in warehouse usability

Same-day delivery works to close the deal more quickly by implanting fresh warehouse tactics to fuel warehouse e-commerce success. For retailers to stay competitive, they need to re-think their fulfillment options and offer their customers multiple shipping and delivery alternatives. Frequent online shoppers will choose the company that gives the most options.

High tech warehouse

The traditional warehouse was large buildings located out in rural areas where real estate is cheap. Today, all that has changed. Now warehouses are built along shipping routes and outfitted with new, robotic pick and pack technology.

Along with this new warehouse option, retailers’ strategies are changing dramatically and becoming a more critical piece of the e-commerce landscape — from how the geographic location of each warehouse is chosen to how products are documented and loaded into the warehouse inventory.
Using new technologies offers retailer’s competitive logistics and the ability to offer shipping options to that keep their customers happy.

Fulfillment centers take several configurations, these days. In some circumstances, a retailer may utilize a standard store as a local fulfillment center based on the location.

Amazon has been scouting real estate all over the U.S. and has built 70 million square feet of fulfillment center space nationwide. Along with the expanded warehouse space, it has launched a new service, “Get it Today” in 12 markets around the country that operate seven days a week.

“The trend is to locate DCs much closer to consumers and operate a lot more of them,” according to Garrick Brown, research director at Cassidy Turley, a commercial real estate firm based in St. Louis.

The brick-and-mortar hybrid

Brick-and-mortar stores need to re-invent their business model if they are going to stay relevant. Midrange stores, such as Target, are extending its brick-and-mortar roots by converting some of its storefront space as an alternative warehouse to increase sales and adapt to new consumer needs. In the fourth quarter of 2015, Target fulfilled 30 percent of its online orders from stores which was a record number of Internet customers who picked up their orders at the retail store.

It was evident to Target that fulfilling orders from its retail stores was proof for this angle in that Target’s success in fulfilling orders efficiently. Other retailers are still working out their strategy for inventory on the shelf or in the local warehouse.

With these results, more retailers are shifting to using their brick-and -mortar stores as fulfillment centers, thereby becoming a neighborhood warehouse.

“While we’ve added capacity across our entire direct-to-guest network, our fourth-quarter experience demonstrated the power of relying on our stores to fill digital demand,” said John Mulligan, Target’s chief operating office, in a Wall Street Journalarticle.

Same day delivery

 

To allow for an even balance between brick and mortar fulfillment centers and the traditional store, retailers need to move quickly to create a channel to fulfill its supply chain by using their store infrastructures as a national network of fulfillment centers.”

We take our philosophy and apply it across all industries. No matter what we are transporting and delivering our commitment to quality sets us apart!

 

 

Whether its medical specimens or high end parts for a technology provider , fine desserts and perishables to garments and auto parts. We have been satisfying customers in all sorts of industries since 1983.

Our technology and operational procedures are always evolving to set an industry standard. Our warehouse and fulfillment operations are set up in all of our markets.

 

At American Expediting our growing nationwide network is allowing us to better serve our customers.  We are able to offer warehousing, fulfillment and transportation same day solutions that most providers cant so by keeping all the services consolidated into a single operation our customers have had success expanding their own markets and footprints.  We continue to grow and evolve but we always stay true to our commitment to quality.

 

last mile same day on-demand delivery

Industry Trends in Last Mile Delivery.

At American Expediting we are committed to Quality Service in last mile same day on-demand delivery. From an industry standpoint there are several factors to keep in mind when providing our services. Both business to business and business to consumer models have been effected by the disruption of last mile delivery services. Business’s and consumers alike are looking for faster more efficient ways to get there orders from e-commerce providers.

The following is from supplychaindive.com . The article is part of a series perfecting last-mile delivery by Deborah Abrams Kaplan. These are some great points that are made and provide some insight on the factors affecting last mile delivery:

9 trends in last-mile delivery

How e-commerce is forcing changes in how retailers and carriers do business.

”  Supply chains and carriers have business-to-business delivery down to a science, but the rise in trends like e-commerce, crowdsourcing apps and same-day delivery has upended the last-mile delivery segment. If the last mile is ripe for disruption, supply chains must begin to perfect those fulfillment processes to find new and cost-efficient ways to deliver products to customers.

Amazon Prime is spurring a lot of this innovation and disruption. The service has been growing 30% a year since 2011, says Andre Pharand, Accenture’s global management consulting lead for the postal and parcel industry.

Of course, delivering to residential customers is inefficient and more expensive than delivering to companies. Carriers are bringing single packages to low density areas, and often the resident isn’t home. Yet customers are demanding faster and cheaper deliveries.

Here are nine trends that are affecting last-mile delivery:

1. Faster fulfillment

There’s an emphasis on logistics and fulfillment due to an increase in on-demand or same-day delivery.

“We’re noticing a huge push and pressure on the fulfillment side to get orders turned around on a much faster scale and pace than a lot of the technology is capable of doing today,” says Michael Armanious, vice president of sales and marketing at Datexcorp, a third-party logistics (3PL) management and warehouse solutions provider. “What normally would have taken less than an hour, all of the sudden needs to go out within minutes, which poses challenges in terms of planning.”

Examples include pharmaceuticals and food delivery. Customers want a window of delivery within a few hours. “By the time the order comes in, it has to be processed and ready to go, for us to meet that very narrow window,” says Armanious.

2. Gig economy/crowdsourcing apps

There’s no better way to demonstrate the rise of the gig economy and use of crowdsourcing apps than by looking at venture capital flowing into the last mile delivery and urban logistics sectors.

In 2015, venture capital investments in supply chain and logistics start-ups was more than four times higher than in 2014 ($1,202 million versus $388 million), said Pharand, and venture capital dollars invested in the same space in the first quarter of 2016 alone was $1.75 billion.

Companies like UberRUSH for parcels, Postmates, Deliv and even Amazon Flex provide spot-market deliveries by independent drivers. The companies post delivery jobs on their apps to alert drivers to available gigs. “Picking up and delivering ad hoc isn’t as efficient as delivering something where you have strong route management, with items in your truck and you know where you’re going,” said Pharand. But technology leverages this vehicle utilization, and those with a car (or even a bike) who want to earn extra money can do so.

These services have limited geographic reach and are not yet widespread like the legacy carriers. Usually they deliver only in larger cities. “It’s a concern for legacy carriers, but they haven’t yet made an impact,” said Pharand.

The venture capitalists are interested in companies based on information and technology, not on assets like vehicles. They are focused on companies using analytics and information to figure out how to do the job for less, and leveraging drivers with their own cars as excess capacity. “There will be a battle between the guys with the buildings and assets, versus the guys with the apps and information. The winner will be a combination of both,” Pharand said.

3. Focus on visibility

Legacy carriers have improved traceability, with proof of delivery and tracking information. Regional and local last-mile delivery organizations don’t necessarily have the technology bandwidth to provide that data.

“You end up with a mishmash of data requirements for how to communicate with them, and it makes it a lot more challenging,” says Pharand. That data is important for traceability, if a package is late or gets lost. But smartphone apps have revolutionized the process for tracking with GPS.

Now, customers can see where the driver or package is. “We’re able to do very simple and cost effective proof of delivery with signature capture at the point of delivery,” says Pharand. “We can capture if that person doing the delivery went to the physical site or not.” Although the process is not yet standardized across the board, consumers will increasingly demand the industry move in this direction.

4. Postal service evolves

Legacy carriers like the United States Postal Service (USPS) are changing with the times and continuing to grow. Given declines in mail delivery, increases in e-commerce package delivery couldn’t come at a better time.

Adding a parcel to a home delivery is only an incremental cost to the USPS, since the carrier is going to the house anyway. It’s more expensive for UPS or FedEx to make that same delivery, since it’s an independent stop.

There’s been a resurgence with the USPS in handling nonconventional deliveries as well, said Armanious. “A lot of clients are bringing them back into the fold to do same-day or multi-day deliveries of special products,” he said. And Sunday package delivery is another change.

Further change may be on the horizon, too, if other national mail services are an example. While the USPS doesn’t deliver restaurant meals, the New Zealand Post started a pilot to deliver Kentucky Fried Chicken to boost its income as its mail delivery slumped in recent years.

5. Insourcing deliveries

An increasing number of companies are using their own or shared vehicles for last mile delivery – and that includes Amazon. “Traditionally, our clients weren’t in the transport business. They didn’t own trucks or vans or vehicles, but now they’re starting to deal with a co-op with competitors or other companies in the regional area, to utilize each others’ transportation assets,” said Armanious.

Some 3PL companies now have their own local delivery services as well. They have their own vehicles and drivers on payroll for local, not long haul, deliveries. “We have a client in New York that has 400,000 square feet of warehouse and 17 vans, and all day long they shuttle the product pickups and deliveries, based on the customers’ requests,” Armanious said.

6. City warehouses

There were at least 58 Amazon Prime Now hubs in the US last year, for customers demanding same-day instant delivery. The growing trend is for organizations to build or take advantage of this urban warehouse space and have easy access to products for fast customer deliveries.

“That is the only way you can reduce speed of deliveries or transit time,” said Pharand. He says Amazon’s two-hour delivery is unheard of. “That’s what’s disrupting everyone. I haven’t heard of any retailer or delivery company that can offer a counter value as big as Amazon’s right now.”

Amazon has the first-to-market advantage, and most retailers are struggling to catch up. The large big box stores are offering two-day delivery for a minimum order, whereas Amazon is offering two-hour delivery. Three-day delivery used to be considered fast, says Pharand.

7. Carrier becomes salesman

Using Big Data, retailers can predict what else a customer might want, even if they didn’t order it. The concept of a mobile warehouse is gaining steam. The fulfiller can load noncommitted inventory into delivery trucks, allowing drivers to upsell during the delivery process.

Just as Amazon shows customers additional products they might like during the checkout process, the driver can bring items the consumer has ordered in the past or might need or want, processing a potential additional order in person. “We’re seeing this on the food side,” said Armanious, as well as with household commodities and even apparel. On the pharmaceutical side, drivers can sell pill cutters and syringe disposal products.

8. Smart technology and sensors

In addition to wanting visibility at each point in the fulfillment and delivery process, customers want to track temperature sensitive items.

“A lot of our clients are putting different probes and monitoring devices in the packages themselves,” said Armanious. This way the pharmaceutical company, frozen foods or spirits manufacturer will know the probe temperature and possibly the humidity level at every step. It’s becoming an industry standard, he said.

Fulfillment centers use weather data for planning, to add additional packing materials to account for temperature variation. If they know they’re delivering to Tulsa, OK in the summer, and the temperature will be 102 degrees, they can add extra freezer packs or dry ice. Carriers then use the probe data to route the product accordingly.

9. Delivery by self-driving cars, drones and robots

While these futuristic delivery options are being developed and tested, they’re not yet trending. But keep your eyes on them for the future.

If parcels can be delivered by autonomous vehicles or drones, that will change the game considerably, said Pharand. The highest cost in delivery is labor, which accounts for 60% of the cost. Deliveries are currently limited by labor cost, availability and shifts. Robotic delivery could be done 24 hours a day. Drone deliveries, however, may have limited use in highly urbanized areas due to regulatory and operational issues.

Robot delivery is already being tested in San Francisco for Yelp Eat24, using a Marble robot on city sidewalks. One downside? The robot needs human accompaniment in case it has a problem. McKinsey envisions envisions a future where autonomous vehicles and drones will deliver 78% of all items, with traditional delivery accounting for only 20% and another 2% by bike couriers.

Whether or not the future is autonomous, these nine trends show stakeholders throughout the supply chain are actively trying to perfect the last mile in order to keep up with greater consumer demands.”

Click here to read the entire blog

Follow Deborah Abrams Kaplan on Twitter

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Technology and the implementation of different more cost effective automated procedures is a constant in the logistics industry. As a company we have in the past and continue to adapt, grow and change with these developments. Our commitment will remain focused on quality of service to our customers.

Check out our same day on-demand services here.

You have a delivery window and no margin for error.

Whether you need to transport something across town, between cities or across the country, no one puts more reliable Same Day/On-Demand delivery solutions at your command — from bicycle messengers and couriers with cars, minivans, SUVs, cargo vans and trucks to air shipments including next-flight-out. The addition of straight trucks and tractor-trailers to our fleet allows shippers to answer the needs of their customers the same day, with overnight or LTL prices.

We’ll listen carefully to understand your exact requirements, then provide the fastest, most economical door-to-door route to make your deadline — and make you look good. Plus, you can monitor the progress of your deliveries every step of the way using our online Shipping Wizard.

Choose from three service levels:

  • Regular Same Day Service: Provides pickups on an ASAP basis with no hard delivery deadline. Deliveries are generally accomplished within three hours based on mileage.
  • Rush Service: Packages are picked up within 30 minutes and delivered within 1–2 hours, based on mileage.
  • Direct-Drive Service: The ultimate priority service: packages/freight are picked up within 15–30 minutes and delivered directly. No other stops made, no co-mingling of deliveries.

We’re a recognized industry leader in providing top-notch service, seasoned couriers, nationwide coverage and a “We Say Yes!” attitude. When we receive a request for service, our efforts don’t end until a viable, cost-effective solution is at hand.

From documents, small parcels, legal and medical shipments to exotic animals and pets to complete supply chain logistics solutions, American Expediting delivers dependably for its customers nationwide. We built our company one delivery at a time. We’d like to build our relationship with you the same way. To arrange Same Day/On-Demand handling of your next shipment or delivery, call 800-525-3278.

 

courier services pittsburgh

Courier Services Pittsburgh-Pittsburgh Is helping the Kids !! Check out this story on our team in Pittsburgh !

Our Pittsburgh office is lending a helping hand .Courier Services Pittsburgh.

 

Pittsburgh is currently working on a project for a local department of Human Services. The staff is working on putting together 120 duffel bags for children ages 0-3 and 120 duffel bags for children ages 4 and older.

The bags are filled with various items that have been selected by case workers to aid the children in their transition to living in managed homes and facilities. This is a large project that the warehouse personnel are helping to stage and fill bags for delivery. This type of project really is showcasing our dedication as a company to quality service in everything we do. It is very important to us and to our team to be able to help the local communities in the cities we are in. This project goes a long way in helping to ease the transition in what is a very hard time for these children.

 

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The sales staff is filling the bags and they will then help to deliver the bags to caseworkers throughout the area. We cant say enough about the dedication and professionalism shown by all the team members involved in this process of putting these all together.

Special thanks to Sally Figas and Ivy Fodor for contributing pictures and information on the project. Big thanks to everyone involved in Pittsburgh. This project will help children when they need it most so as a company we could not be prouder to do so.